What do I do if a quiz/exam is not working?
1. CHECK YOUR EMAIL ADDRESS FOR TYPOS - Are you receiving a red error message reading "Invalid email ID"? If so, please check closely for typos. Even something as small as an extra space after the "@" sign or an extra period will trigger an "Invalid email ID" message. The system will only deny an email if it contains a typo or is fictitious.
2. MAKE SURE YOUR INTERNET BROWSER'S COOKIES ARE ENABLED - Are you entering your email address, clicking the start button, and then the page just reloads and the quiz does not start (no red error message is shown either)? This is likely due to the fact that your internet browser is set to "Disable" or "Block" cookies. Please go into your browsers settings and make sure that your browser is set to always "Enable" or "Allow" cookies. Cookies are needed for authentication purposes when starting an exam. For instructions on how to enable cookies on your internet browser, please click HERE.
3. USE A DIFFERENT INTERNET BROWSER - There are many different internet browsers, and multiple software versions available for each. To make sure that your browser is not giving you any issues when trying to start a quiz/exam, try signing in while using a different internet browser. Google Chrome is an excellent free internet browser that seems to work great when viewing mriallinone.com. Just click the link below to download Google Chrome on your smartphone, tablet, or computer/laptop.
TO DOWNLOAD GOOGLE CHROME